Privacy Policy

SIA "Biomill", unified registration number LV40103263538, legal address: Irbju street 30, Jurmala, LV-2011; Actual address: Cesu street 31/k.3, LV-1012, Riga (hereinafter - the Seller), is the owner, maintainer and personal data operator of the website and Internet store zoozoom.lv.

By visiting and using zoozoom.lv, the Buyer unequivocally agrees to the terms of the Privacy Policy described here, including the use of cookies, unless the Buyer's browser is set not to accept cookies.

PROTECTION OF PERSONAL DATA

1.1. During the visit and use of Zoozoom.lv, the Seller may receive information containing personal data:

  • obtaining personal data directly (first and last name, phone number and e-mail address);
  • indirectly by obtaining information (for example: using cookies and other technical means to monitor the use of lv).

1.2. The Seller processes the personal data of the buyers in compliance with the requirements of the Law on the Protection of Personal Data and other legal acts of the Republic of Latvia, which regulate the processing and protection of personal data. When processing and storing Buyers' personal data, the Seller uses organizational and technical means that ensure protection of personal data from accidental or illegal disclosure, change, as well as from any other illegal processing.

1.3. By purchasing the goods and services offered in the zoozoom.lv online store and using other zoozoom.lv services, the Buyer agrees and allows the Seller to register, enter, store, systematize, use and in any other way process the Buyer's personal data, as well as data that the Buyer will provide to the Seller in the future , to the extent necessary and for the following purposes:

  • data processing, resulting from en Buyers' orders, contractual obligations, or data processing necessary to conclude a relevant contract (transaction);
  • the data is necessary for the identification and accounting of Buyers;
  • the data is necessary for sending commercial notifications (only in accordance with the Buyer's separately given consent to receive such notifications);
  • the data is necessary to strengthen the Customer Loyalty Program;
  • the data is necessary to ensure the fulfilment of other obligations arising from contractual obligations or from the contracts (transactions) concluded accordingly.

1.4. The Seller ensures the protection and security of the Buyer's personal data, its non-distribution to third parties, to the extent that it is determined by the requirements of the Law on the Protection of Personal Data and other legal acts of the Republic of Latvia, which regulate the processing and protection of personal data, except for the Seller's partners who provide zoozoom.lv delivery of goods and provision of services, to the extent that personal data is necessary for the fulfilment of contractual obligations.

1.5. The Seller takes possible security measures (including administrative and technical) to protect the Buyers' personal data. Only responsible persons appointed by the Seller have access to data processing and modification functions.

1.6. The Buyer has the right to access his personal data by sending the Seller a relevant request for providing information, using the zoozoom.lv customer service e-mail address: [email protected]. The buyer has the right to request the following information: (1) purpose, legal basis and type of personal data processing, (2) date when personal data were last corrected, data deleted or blocked; (3) the source of personal data collection (unless the law prohibits the disclosure of this information); (4) information on whether personal data is processed in an automated manner.

1.7. The buyer has the right to request that his personal data be supplemented or corrected, as well as stop their processing or destroy them, if the personal data are incomplete, outdated, false, or they are no longer necessary for the purposes of collection. In this regard, the Buyer informs the Seller using the e-mail address of the zoozoom.lv customer service: [email protected]

1.8. Buyers' personal data will be stored no longer than the requirements of regulatory acts.

2. COOKIES

2.1. Zoozoom.lv uses cookies that provide wider possibilities of use of the website and the zoozoom.lv online store.

2.2. Cookies are small text files that a web browser (for example: Internet Explorer, Firefox, Google Chrome or Safari) saves on a web user's computer, tablet or smartphone. Such websites may also store the individual settings of the web user. Cookies usually contain information about the name of the website, the duration of storage on the device and a unique number. Cookies can be considered a way for a website to obtain information that allows it to recognize a user and respond accordingly.

2.3. There are three main types of cookies:

  • Session cookies are temporary files that are stored on the user's computer, tablet or smartphone until the session ends, the website is left or the web browser is closed, and they are used to offer services that require verification on a particular website;
  • Permanent cookies are stored on a computer, tablet or smartphone for the time specified in the cookie parameters or until they are deleted by the user, and are used to remember the settings chosen by the user and to personalize the interface;
  • Third-party cookies make it possible to obtain information about how websites are used and to provide users with advertising content that is optimally tailored to the interests of specific users.

2.4. Zoozoom.lv does not use other third-party, tracking or advertising cookies.

2.5. Information related to cookies is not used to personally identify the user (Buyer). Cookies are used for the following purposes:

  • for adaptation to users' (Buyers') wishes;
  • to optimize use;
  • for advertising and marketing optimization purposes based on interest in certain benefits;
  • for creating statistics on the number of visitors.

2.6. Cookies do not have to be enabled for the website to work, but cookies make the website more usable. It is possible for Zoozoom.lv not to use cookies by changing the browser settings, or to delete cookies, but in some cases limitations of some functions may appear while browsing zoozoom.lv.

3. COMMERCIAL ANNOUNCEMENTS (OFFERS)

3.1. A commercial announcement is any announcement in electronic form intended for the direct or indirect promotion of goods or services, or for the promotion of the image of a merchant, organization or person engaged in commercial activity, economic activity or regulated professional activity. Information that enables direct access to general information about the service provider and its activities (domain name or e-mail address) is not considered a commercial notification.

3.2. In order to provide information about zoozoom.lv and the goods and services offered in the stores, promotions, and other activities, the Seller can use the Buyer's personal data (e-mail address).

3.3. Using zoozoom.lv, the Buyer can apply (give his consent) to receive commercial notifications.

3.4. The buyer can refuse to receive commercial communications or prohibit the use of his contact information (personal data) for direct sales purposes, by informing the Seller about it, using the zoozoom.lv customer service e-mail address: [email protected] . The ban on direct sales applies to one specific person.

4. DIFFERENT RULES

4.1. Consent and Privacy Policy Changes

4.1.1. By using the zoozoom.lv Internet store and/or participating in zoozoom.lv activities, the Buyer confirms his consent to the Privacy Policy. If the Buyer does not agree to this Privacy Policy, the Seller asks the Buyer not to submit personal information to zoozoom.lv.

4.1.2. The seller reserves the right to unilaterally change and supplement the Privacy Policy at any time without notice, by publishing the changes in the Privacy Policy section of zoozoom.lv. The Buyer is obliged to familiarize himself with the Privacy Policy before each visit to zoozoom.lv, and the Buyer has the option to save the Privacy Policy on a permanent information carrier or print it out.

4.2. Jurisdiction

4.2.1. The Seller reserves the right to disclose the personal data of the Online Store zoozoom.lv Buyers in accordance with the requirements of regulatory acts and in cases where disclosure is necessary to protect the Seller's rights and/or subject to legal actions, court summons or legal processes.

4.2.2. The operation of the website and online store zoozoom.lv is regulated and the legislation of the Republic of Latvia is applicable to this Privacy Policy.

4.3. Information exchange

4.3.1. The Seller contacts the Buyer using the Buyer's e-mail address, postal address or telephone number. The buyer can use the methods of communication that are listed in the contacts section of zoozoom.lv.

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